Rating based on 27 reviews

Kiwi Bank


Kiwi Bank homepage

Author Kiwi Bank. Screenshot of Kiwi Bank website. [Accessed May 23, 2018]

About Kiwi Bank

Kiwi Bank is New Zealand's most loved and trusted local bank and offers some of the most competitive rates, fees and products on the market.

As a New Zealand lender who strives to help our customers achieve their financial goals - we listen, we learn and we do.

Standing out when others blend in

At Kiwi Bank we pride ourselves in doing things a little differently - from offering unbelievable low rates on a variety of different financial products and personal loans to the way in which we interact with our customers - we're better in every way. if you want to deal with a truly local lender - it's Kiwi Bank you're after.

What Kiwi Bank can offer you

Kiwi Bank is a competitive financial service provider and offers New Zealanders everything from home loans and car loan to personal loans and some of the most affordably priced credit cards - when you want products and services with a competitive edge and a smile - we're the place to get it.

Our range of credit cards

From our highly competitive Low Rate MasterCard to our Airpoints Platinum credit card - Kiwi offers some of the best and most affordable range of credit cards in New Zealand. Whether it's for everyday spending or regular international travel - our range covers it all.

Kiwi Bank Product Details

  • Loan Type Credit cards
  • Decision 5 days

We strives to help our customers achieve their financial goals

At Kiwi Bank, we try to make applying for any of our fantastic financial products as simple and as quick as possible.

If you want to apply for a loan or a credit card you can do so online or in one of our many nationwide branches. You can also download our credit card application form and bring it in with you to make the process a lot faster.

What you need to apply for a credit card

If you're an existing customer you can simply complete an online application form and we will have it processed in no time. New customers must provide us with an ID document, drivers license, a bank statement, utility bill and your current bank or credit card.

I would like to make my credit card application at the branch

We know that customers usually don’t like giving personal information over the phone. We understand this as there are so many scams happening lately that one can’t help but wonder if you are really being contacted by representatives of Kiwi Bank. We don’t have a problem with customers coming into one of our branches to make their application. In fact, we are happy that we can get the opportunity to interact with our customers as opposed to communicating with them over the phone all the time. Should you also be comfortable with divulging your personal details over the phone, we will still assist you. There are security verification questions that you will be required to answer before we can assist you.

What happens when I can’t answer the security verification questions correctly?

Failing to answer the security questions correctly will give us the indication that you are not the customer you claim to be. We will take the matter further and lay charges of fraud and identity theft. This is just another security remedial action we have for our customers. We will always put the needs and expectations of our clients first.

man holding thumbs up

Kiwi Bank is a trusted & reliable provider of credit cards

In our review, Kiwi Bank adheres to the compliance criteria in accordance with Credit Contracts and Consumer Finance Act (CCCFA), where the granting the loan will not cause financial distress to the consumer.

Kiwi Bank is a registered credit provider in New Zealand: FSP200146

Customer Reviews & Testimonials

December 2018

Kiwi Bank charged my life when they afforded me the opportunity to own a credit card of my own.

Luther T
— Feilding —

February 2019

The credit card application process used at Kiwi Bank is easy and convenient.

Martha R
— Feilding —

Kiwi Bank Contact Details

Contact Number


  • not available


Physical Address

Postal Address

  • Private Bag 39888, Wellington mail Centre, Lower Hutt, 5045, New Zealand

Opening Hours

  • Monday 09:00 – 17:00
  • Tuesday 09:00 – 17:00
  • Wednesday 09:00 – 17:00
  • Thursday 09:00 – 17:00
  • Friday 09:00 – 17:00
  • Saturday 09:00 – 12:00
  • Sunday – Closed